999?

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My understanding is 112 will reroute you to 999, so one could argue it was still a 999 call. ;)

Out of interest, what happens in countries where the emergency services are split and all have separate numbers? Where does 112 take you there? (My assuption is if multiple services are involved, the police will handle dispatches, and hence will take 112, but I really have no idea.)

Blood Red Sandman (Talk) (Contribs)12:35, 4 December 2010

You mean where the emergency services all have separate emergency (999, 911) numbers? Or where they each have their own normal phone number? My understanding is that in most (if not all) cases the emergency dispatcher simply dispatches the correct type of ES personal. IE, if you call 911 and report a fire, they send a fire truck. If you call 911 and report a heart attack, they send an ambulance. If you call and merely say "help", they send police, who then call in reinforcements if necessary.

Gopher65talk12:50, 4 December 2010

I don't understand your question, which sounds like two ways of saying the same thing to me.

I mean where there is no central number (no 999, no 911). You call, say, 12 to get fire & rescue, 13 for medical, 14 for police. Who does 112 get you? Greece operates such a system: http://www.greeklandscapes.com/travel/emergency_numbers.html

Note direct numbers for police, fire, ambulance; yet 112 is listed as "Police/Medical/Fire". Do they have a few folk redirecting calls, or does it go to the police to sort out, or.... ?

112, for those who don't know, is a central number valid accross the EU and I don't know where else.

Blood Red Sandman (Talk) (Contribs)13:00, 4 December 2010

Ah ok. Here there are two types of service: Either you have 911 or there is no emergency services number, and you have to directly call the police/fire/EMS station by their proper phone number IE, 1-408-222-3523 (this is increasing rare, even in distant rural areas). 911 which calls a central routing place. You talk to the operators, who decide for themselves what type of ES to dispatch. They don't reroute you to a separate dispatcher, AFAIK.

We don't have separate emergency numbers for police, fire, or EMS. If you need fire fighters, you call 911. Same with police, and same with EMS. In my city we each pay a small amount on every phone bill (like, 20 cents per month or something) to maintain the central routing service for emergency services.

Gopher65talk23:44, 4 December 2010
 
 

As far as I know, 112 is just a standard number that works across Europe to route your calls to the emergency services. It has also been standardised with the mobile networks such that even if you don't have mobile coverage in a particular area on your chosen network, all networks will try and route 112 calls even from non-subscribers. Plus I think 112 also works with text messaging in some countries - the UK have added an emergency SMS service: great for deaf people and when you want to silently alert the police to being kidnapped.

Basically, the simple rule is: dial 112 rather than 999. It'll work more often than 999.

And, yes, in countries where they have separate numbers, you get redirected to an operator who asks what service you require and connects you to the service dispatcher.

See w:Emergency telephone number.

Tom Morris (talk)15:07, 4 December 2010

112 was in use in a few European countries, and then written into the GSM standard. That is why access to it is so widespread. It was even codified in mobile standards that the number should be reachable without a SIM in a phone.

999 is the very-long-established emergency services number in the UK. This was established pre-switched phone networks, at a time when rotary dial phones were all you had and pulse dialling was the standard - on both sides of the Atlantic. 111 was not used (the fastest number to dial on a rotary phone) because telegraph lines, clattering together in the wind, could accidentally dial 111.

Brian McNeil / talk15:56, 5 December 2010

111 was not used because if you were in the grip of an emergency you may be too panicked to dial 111 accurately on a rotary dial. 999 was the most easily entered as all you had to do was dial to the end of the rotary.

If your telegraph line theory stand any ground then surely they'd've used 222 or 333?

92.17.134.181 (talk)23:47, 8 December 2010

I have to ask if you've seen, let alone used a rotary dial phone?

You stick your finger in the appropriately numbered hole, and turn to the stop. 111 or 999, both would be dialled as accurately as the other. The issue is pulse dialling, now long-superceded by tone dial.

Find a real telecoms engineer and they'll confirm the correctness of what I've said. I have several in my family, grew up at a time when rotary phones were still commonplace, and prefer to know things than spout poorly formed guesses.

Brian McNeil / talk00:07, 9 December 2010

I have to ask if you've seen, let alone used a rotary dial phone?

Do you? Do you really? ¬_¬

In lieu of finding a real telecoms engineer (as opposed to one of those troublesome fake ones), or encouraging members of my family to enter the trade and by some indeterminate means transfer their specialised knowledge into my own, I'll simply leave you in your ivory tower to guard the pillars of pedantry.

92.17.134.181 (talk)19:34, 9 December 2010

You're both wrong according to Wikipedia (although that bit about lines connecting and accidentally calling 111 is true... but then 999 is a very commonly butt-dialed number, leading to an enormous number of fake calls (112 and 911 don't have that problem)).

Apparently it was all down to practical money saving reasons. It was easier to modify the pay phones of the time to dial 999 for free than any other series of numbers (because 0 was already free). Bah, humbug. What a ridiculous reason. I much prefer the reasons presented by the people here on this page. Anyway, here's Wikipedia's more detailed explanation: http://en.wikipedia.org/wiki/999_%28emergency_telephone_number%29#History

Gopher65talk20:27, 9 December 2010
 

Actually, If you've ever used a genuine rotary phone, 999 is much easier to accurately dial in a panic than 111. Most rotary phones would only have a stop at the end of the wheel (9) making it nearly impossible to botch. Dialing "1" three times in quick succession however it could be very east to overshoot-especially if the caller's hands were shaky - accidently dialing 2, 3 etc... Just find an old rotary phone and try it some time, You'll immediately see what I mean.

67.142.172.22 (talk)10:07, 31 December 2010

Bzzzt! Wrong!

And, I'm old enough to have grown up with rotary dial. The stop is at the low-digit end. You stick your finger in, and turn the dial to the stop. The arc traversed to dial a 9 is the longest.

But, thanks for playing.

Brian McNeil / talk16:39, 31 December 2010