Six of the 33 passengers were seriously injured and another 24 sustained minor injuries on the 777 service carrying holiday makers from Birmingham to London Stansted. First Aid was administered by the staff at the services before the 15 ambulances and 4 air ambulances arrived at the scene.
After firefighters arrived at the scene it took them 40 minutes to remove the driver from the wreckage on the entrance slip to the services and the scene remains closed as investigation work continues.
It is the second recent incident involving a National Express coach, the previous involving the overturning of a double decker coach which caused the death of three passengers.
Relatives can contact a casualty helpline on 0800 056 0146 (+44 20 71580198 from outside the UK).
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This page is archived, and is no longer publicly editable.
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Please note that due to our archival policy, we will not alter or update the content of articles that are archived, but will only accept requests to make grammatical and formatting corrections.
Note that some listed sources or external links may no longer be available online due to age.