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European airline Ryanair fined over ash-triggered flight cancellations

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Saturday, May 15, 2010

A Ryanair aircraft.

Italy today fined the Irish airline Ryanair three million euros over the airline's failure to assist passengers after their flights were canceled due to volcanic ash last month.

According to the civil aviation authority of Italy, ENAC, there were 178 cases of passengers not receiving mandatory assistance, such as accommodations and food, after Ryanair canceled their flights. Such assistance is required by European regulations to be given to passengers who have chosen to be re-routed.

ENAC noted that despite the situation, most other European airlines had succeeded in fulfilling their obligations to passengers. The agency was especially critical of the treatment of passengers at Rome's Ciampino Airport.

Ryanair had no comment on the announcement. In its statement announcing the fines, ENAC said that "fines totalling around three million euros for 178 violations of its legal obligations to assist passengers in cases of flight cancellations" had been imposed on Ryanair.


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This page is archived, and is no longer publicly editable.
Articles presented on Wikinews reflect the specific time at which they were written and published, and do not attempt to encompass events or knowledge which occur or become known after their publication.

Got a correction? Add the template {{editprotected}} to the talk page along with your corrections, and it will be brought to the attention of the administrators.

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Note that some listed sources or external links may no longer be available online due to age.

The text of this article is licensed under the terms of the Creative Commons Attribution 2.5 License
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