Microsoft extends warranty for all Xbox 360s

Saturday, December 23, 2006

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Articles presented on Wikinews reflect the specific time at which they were written and published, and do not attempt to encompass events or knowledge which occur or become known after their publication.

Got a correction? Add the template {{editprotected}} to the talk page along with your corrections, and it will be brought to the attention of the administrators.

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On December 22, 2006 Microsoft has announced that it has extended its warranty for all Xbox 360 video game consoles to one year in the United States. While this one year warranty applies to all Xbox 360 software as well, Xbox 360 accessories will still carry their original 90 day warranty.

According to a statement by Microsoft:

"Customers that experience hardware issues with their Xbox 360 within one year of purchase will have their consoles repaired at no cost. Moreover, the new warranty policy is retroactive, so consumers that may have already paid for out-of-warranty Xbox 360 repair within one year of the console's purchase will be eligible for reimbursement of their console repair charges."

This extension should help ease customers' minds who have been concerned with the Xbox 360's reputation for hardware failures. A partial list of hardware issues can be found here: http://en.wikipedia.org/wiki/Xbox_360_technical_problems

People who have paid for Xbox 360 repair will be automatically distributed a reimbursement check in about 10 weeks from the present date.

Previously in September, 2006, Microsoft had waived the cost for repairs on all Xbox 360 consoles made before January 1, 2006, and refunded any fees already paid.

A full description of the updated warranty can be found here: http://www.xbox.com/en-US/support/systemsetup/xbox360/resources/warranty.htm

Sources

Microsoft. "Microsoft Extends Xbox 360 Warranty to One Year" — Microsoft, December 22, 2006
Douglass C. Perry. "Microsoft Compensates Xbox 360 Owners" — IGN, September 21, 2006