New Zealand Commerce Commission investigating Australian company

Monday, January 15, 2007

The New Zealand Commerce Commission is investigating Australian-based lottery competition company, TMG Asia Pacific Pty Limited, under alleged breaches of the Fair Trading Act after quite a few text-based lottery competitions have been running on New Zealand television.

To enter the competitions, the entrants must answer a simple question and then text the answer to a special text number, 8555. The competitions are shown during advertisements on New Zealand television stations, and include possible prizes of televisions, game consoles, exercise equipment, and more.

The Commerce Commission said that they have received around 180 complaints regarding the text competitions and the charges they incur on their mobile phones. The charges are when a person texts the correct answer to 8555 they are agreeing to sign up to their subscription based services which charges them NZ$3 for each text message received. A maximum of $15 is charged a month unless the special keyword to stop receiving text messages: STOP is texted. The Commerce Commission said that the complaints reflect that the entrants do not know about the subscription, even though the advertisements briefly state in fine print that the competition is a subscription competition, how much a received text costs, etc at the bottom of the ad.

An employee of TMG Asia Pacific Pty Limited questioned about the subscription charges claimed that the majority of the charge for each text message sent to competition entrants goes to Telecom New Zealand, and a fraction is paid to them.

The director of Fair Trading for the Commerce Commission, Deborah Battell, said: "[180 complaints] is an exceptionally high number of complaints for a single issue."

"The Commerce Commission is investigating whether the disclosure of the terms and conditions of these promotions was adequate," Ms Battell said.

In November of 2006 the Commerce Commission had contacted TMG Asia Pacific to discuss their concerns over their promotions. Ms Battell said: "The company has been made well aware of our concerns. The Commission has now asked the company to respond by 4pm, Thursday, 18 January 2007."

Sources

Media release. "Commission investigates TMG Asia Pacific Pty Limited for ‘text to enter’ television promotion" — Commerce Commission, January 15, 2007
Nzpa. "Company under investigation for text promotions" — stuff, January 15, 2007

Share this:

This page is archived, and is no longer publicly editable.

Articles presented on Wikinews reflect the specific time at which they were written and published, and do not attempt to encompass events or knowledge which occur or become known after their publication.

Got a correction? Add the template {{editprotected}} to the talk page along with your corrections, and it will be brought to the attention of the administrators.

Please note that due to our archival policy, we will not alter or update the content of articles that are archived, but will only accept requests to make grammatical and formatting corrections.

Note that some listed sources or external links may no longer be available online due to age.

The text of this article is licensed under the terms of the Creative Commons Attribution 2.5 License